We feel very bad for letting our loyal customers down in this case, and will strive to positively change the situiation for our Inspire 2 pilots." "Thank you so much for your kind patience, support and understanding on this matter so far. Relevant testings and meetings have already been scheduled, and we will make our best efforts to launch the new version as soon as possible." "Lastly, our researchers have been working on the official new firmware now in order to resolve the issues for good. Two other direct quotes from one of my conversations with DJI are these: 600 firmware was all about fixing the safety issues found in the. The gimbal problem is not so important here right now.Īgreed. It is now first about the "Optimized Power Management" which probably does not work for some Inspire 2 and I2 could also cause crashes. So what should you do? Destroy the Inspire 2? You should post the email from DJI where they admit that this bug is known to DJI, so we have an argument not to install the latest firmware. Now the question arises, who pays the damage if such an Inspire 2 with faulty firmware crashes? According to EU law, you must have the latest firmware installed, otherwise you have no insurance protection. They have acknowledged the safety issues with it, found a problem they worked on, but did not in the end do anything about it - leaving us with dangerous drones illegal to fly if you abide to flight regulations. So, DJI themselves can't even document how the OPM mode works or under what circumstances it can be triggered. We can only list the factors that play a role in this but cannot say under what specific condition OPM will start." My last response from DJI two days ago was this: "We understand you would like us to have it clearly written in our User Manual, but this is a bit difficult because the trigger of OPM mode is normally the result of several factors instead of a single factor. Yet they don't fix a major safety issues with the Inspire 2 that can cause the drone to land or drift away without pilot control. They did nothing about the major issue that we discussed.ĭJI have always stated that they take the risks of drone seriously, by adding sensors, no-fly zones etc. I guess that just to keep people happy, they took out a bunny from the hat - a quick gimbal fix. So, DJI acknowledged the safety issues, found the problem, but did nothing about it. Currently, we have an internal firmware to fix the problem of 500 version temporarily, and we would like to ask if you are willing to ship your device to our center so we can install this internal firmware for your Inspire 2, and do sufficient tests before returning the device to you." Our relevant team has preliminarily located the problem and its potential causes, and is proactively working on the solutions now. We deeply apologize for the inconvenience it has caused to our dear customers. As you described, there are indeeed some safety issues with 500 firmware for some drones. We sincerely thank you for your valuable feedback. I got an answer in the summer that they found the issue, quote: "We have had an urgent discussion regarding the problems you reported on the 400 and 500 firmware. So the main reason for this firmware release was the safety issues regarding OPM. I (and others), see that as a major safety issue and I stressed that issue all the time with my conversation with DJI. My main concern have been the OPM "feature/bug", the so called Optimized Power Management that can kick in at times, making the Inspire 2 nearly uncontrollable or uncontrollable as reported by those who have experienced it. do you want to update? Again, make sure aircraft batteries are charged during updating.Īfter update - highly recommended to do a complete IMU / compass calibration.Īs always - TEST aircraft before doing any difficult mission/projects.įor a very long time, nearly all of 2021, I've been in contact with DJI regarding the remaining issues the Inspire 2 has. Log-in to your Assistant 2 (for Inspire 2 version) and from your computer, plug USB cable to your Inspire and once Assistant 2 and Inspire will do their handshake, you will be prompted to New firmware version available. Make sure batteries of your inspire is fully charged.Ģ) via Assistant 2. Once prompted for new version, select Yes or Accept to update. You dont want a corrupted download file if your wifi signal is weak. When you open DJI Go4, the app will automatically check for latest version. There are 2 ways to download/access the firmware.ġ) via your Tablet. OK.where do I download the new firmware.The latest version under downloads for the Inspire 2 is dated.
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